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hunshatt
PostPosted: Mon May 01, 2006 10:07 am  Reply with quote
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Joined: 01 Feb 2005
Posts: 740
Location: New England, home of fat teddy k.

While I've been taken to task for critisism of poor customer service, and being off topic. I've just got to post when I get awesome service(and not just at the drive thru at micky D's)
Called Ugly Dog hunting(in deference to TJC's pup's) and ordered a new blaze shirt from the close out section and a pair of the turtle skin chaps(snake proof, hahahaTJC) for the rev's little shinding, and general summer training. Got a call center like I expected, they took the order, and did a good job. I was a little bummed as I had hoped to talk to a staff person there, but relized it's off season and they are a small compay besides.
So I shot a email off to the place. Great call center service, but I was bummed that I didn't get to speak to some one there. bla bla bla.
20 min's later I get a call at the office from teh president of the company.
Got your email, it's summer, small company bla bla bla. then he told me anytime I want to call, here's the direct #. I will use these guys again, and suggest you guys do also.

www.uglydoghunting.com

Tim
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Brad6260
PostPosted: Mon May 01, 2006 12:26 pm  Reply with quote
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Joined: 14 Oct 2005
Posts: 252
Location: Louisville,KY

I have also been treated real well by these guy's.
Went through a few returns to get the size right on some shirts last fall and they were a pleasure to deal with.


Brad
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MGF
PostPosted: Mon May 01, 2006 1:20 pm  Reply with quote
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Good to hear that.
Three of my favorites for customer service have been Cabela's, Lion Country Supply and Sierra Trading Post.
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fin2feather
PostPosted: Mon May 01, 2006 2:18 pm  Reply with quote
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Joined: 06 Aug 2004
Posts: 2171
Location: Kansas High Plains

Used to get their catalog but haven't seen one in a while; guess that's what happens when you never buy anything Very Happy ! Always liked their name, though!

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I feel a warm spot in my heart when I meet a man whiling away an afternoon...and stopping to chat with him, hear the sleek lines of his double gun whisper "Sixteen." - Gene Hill, Shotgunner's Notebook
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Haiwee
PostPosted: Mon May 01, 2006 3:44 pm  Reply with quote
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Joined: 25 Feb 2006
Posts: 102
Location: Boulder City, NV

This is good to know; I'll have to check them out. Also, I second MGF on Sierra Trading Post. I've bought dozens of items from them through the years and have never had a bad experience.
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TJC
PostPosted: Mon May 01, 2006 5:00 pm  Reply with quote
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Joined: 20 Mar 2005
Posts: 1522
Location: NH

Just got their new catalogue Sat and haven't finished looking through it yet.

Hey hun, whatchyou talkin bout Ugly dogs? Razz

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A bad day of hunting is better than a good day of work.
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hunshatt
PostPosted: Mon May 01, 2006 6:14 pm  Reply with quote
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Joined: 01 Feb 2005
Posts: 740
Location: New England, home of fat teddy k.

yu know just what I'm talking about. If they'd called it steak eatin rotten dogs, then we'd know who's lab, errrr never mind.

Call me when you get a chance, got some stuff fall stuff to talk about.
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