Joined: 24 Jun 2013
Location: canandaigua - western n.y. (formerly deerhunter)
just received the back end of a FAST transaction with rotometals . Had ordered some 7.5 , but the pack was mislabeled 1's and wasn't my cup of tea . Usually on line , a chat rm pops up and did .Talked to management , Told the opp about the deal and that I really didn't have a use for 1's . They already sent a 2# replacement and some advertising do dads . Didn't expect that at all !! will use the 1's to have loads tested .... Houts gave me a bad color when I did the pink panther . Told them about it , and Tony called personally and sent me a spare color which I ysed on the barrel - free ! bottom line is : both companies are outstanding in dealing with issues and make things right as opposed to the usual ducking and weaving I'm used to. Recommend both !!
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